At Global Garnet, your privacy is paramount.
We recognise that your personal information is important to you and share your concerns about how information is collected, used and shared. Global Garnet is committed to safeguarding your personal information and will always handle your personal information securely and carefully. Global Garnet is committed to complying with all applicable Australian Privacy Laws and ensures that our staff are aware of their obligations.
We have created this privacy statement in order to demonstrate our firm and continuing commitment to the privacy of personal information provided by those visiting and interacting with this web site. The following discloses our information gathering and dissemination practices for this website. We recognise the importance of protecting your privacy and our policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using our site. This policy will be continuously assessed against new technologies, business practices and our customers’ needs.
Personal Identification Information
Personal Identification Information is any information that concerns you individually and would permit us to contact you. This includes your name, address, telephone/facsimile number, tax file number, e-mail address or any information you submitted to us.
Global Garnet will not collect any Personal Identification Information about you unless you provide it to us. Therefore, if you do not wish that Global Garnet obtains any Personal Identification Information about you, please do not submit it us. Global Garnet will never share your personal information with any third party without your explicit permission to do so.
The Global Garnet site uses an order form for customers to place orders or to request information. We collect contact information from site visitors (such as their email addresses) and financial information (such as a credit card number for purchasing). Contact information from the order form is used to send orders to our customers and to get in touch with the visitor when necessary. The only purpose of collecting financial information is to bill the customer for purchases made while on the site.
If you decide to order products through our web site, then we will need certain information (name, address, phone number, etc.) in order to be able to process the order. We do not sell, trade, rent or give this information to anyone else. We may hire another company to provide certain services (such as shipping or fulfillment), and will only share the personal information they need to provide the services for which we contract. Such companies are required to maintain the confidentiality of any such information.
We may be required to disclose visitor information collected pursuant to legal requests (e.g. subpoenas or court orders), or in order to be compliant with applicable laws. We do not release information until we have a good faith belief that requests by law enforcement or litigants meet ethical and applicable legal standards.
Non-Personal Identification Information
Our web site collects basic statistical information such as the type of web browser used by visitors to our site, and which pages are visited most often. This information is used to improve the design of our site.
Non-Personal Identification Information is automatically collected when you access the Global Garnet website. You can configure your web browser to either reject the installation of the files that allow us to collect this information (“Cookies” – see below for further information) or warn before the installation of such files.
Direct Marketing
If you receive marketing offers from Global Garnet and do not wish to receive them in the future, please contact us via email at info@globalgarnet.com.au.
Security
This site has taken security measures to protect against the loss, misuse, and alteration of the information that is under our control. We utilize industry-standard SSL connections during the product ordering process to ensure that your personal data is encrypted and secure throughout your shopping visit on our site.
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password. Global Garnet reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at its sole discretion.
Credit Card Information
Credit card numbers are only required when placing an order. We retain the information long enough to get an approval for the amount of the sale from your credit card issuer and then the credit card number is deleted.
During the approval process we transmit only the information required to obtain the approval, and we work only through recognized banking and financial institutions. The final four digits of your credit card number may be retained with your order information to assist with inquiries about your order.
IP Address
Your IP address may be used to help diagnose problems with our server, to administer our website, and to identify you and your shopping cart. globalgarnet.com.au may store information about your site visit such as search terms entered, referring URL, IP address, pages viewed, browser type and date and time of visit.
Cookies
When you browse this site, we collect a few things to make repeat visits more enjoyable for you. This website uses cookies to keep track of your shopping cart. A cookie is a small data file that many sites use. A cookie file can contain information such as your user ID that the site uses to track the pages you have visited. Cookies cannot read data that is on your hard drive or read cookie files created by other sites. We assign you a “cookie,” or a data file, that contains the time you visited, your IP address, what Internet browser you are using and how long you stayed. This information gives us insight to future site revisions that can enhance your experience.
Third Party Links
A few links on our site lead to relevant third party sites, such as recent projects and industry trade partners. These links are provided purely for convenience, and we are not responsible for the privacy practices or content of those sites. Websites that have links on globalgarnet.com.au may have privacy policies that differ from ours. We encourage you to read their privacy policies before using their site.
Email Addresses
When placing an order. You may choose to provide an email address (it is not required) which will only be used for communicating about the order. We do not use these addresses for any other reason. Should you provide your email address, we will not distribute or provide that information to any third party without your written prior consent.
From time to time and in line with customer expectations and legislative changes, our privacy policies and procedures will be reviewed and, if appropriate, updated.